wah... mind blank, so i'm going to complain about the NEL. I seriously DO NOT have to be told, "When using the escalator, please hold on to the handrails" or something like that in 2 languages. For goodness sake I KNOW THAT THE HANDRAILS ARE THERE FOR YOU TO HOLD!!! Please. We're not that stupid. We do not have to be told not to eat in the train everyday few stops. I do not need to be told to move to a less crowded area every 2 minutes when THE WHOLE PLATFORM IS CROWDED!!!! Sigh. SMRT insults our intelligence.